.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}

.ktac-assist-mark{
    position:relative;
    width:50px;
    height:46px;
    flex:0 0 auto;
    display:grid;
    place-content:center;
    grid-auto-flow:column;
    gap:5px;
    border-radius:15px 15px 15px 5px;
    background:#d7ef24;
    color:#101a3d;
    box-shadow:0 9px 22px rgba(17,26,61,.18);
}

.ktac-assist-mark::after{
    content:"";
    position:absolute;
    left:5px;
    bottom:-5px;
    width:12px;
    height:12px;
    background:#d7ef24;
    clip-path:polygon(0 0,100% 0,0 100%);
}

.ktac-assist-mark i{
    width:6px;
    height:6px;
    border-radius:50%;
    background:#101a3d;
}

.contact.contact-assist{
    position:relative;
    overflow:hidden;
    display:grid;
    grid-template-columns:minmax(0,1fr) minmax(320px,.78fr);
    gap:clamp(2rem,6vw,6rem);
    align-items:center;
    padding-top:clamp(5rem,8vw,8rem);
    padding-bottom:clamp(5rem,8vw,8rem);
    background:
        radial-gradient(circle at 8% 16%,rgba(87,111,255,.14),transparent 28%),
        radial-gradient(circle at 93% 85%,rgba(215,239,36,.38),transparent 30%),
        #f4f5fb;
    text-align:left;
}

.contact.contact-assist::before{
    content:"";
    position:absolute;
    right:-110px;
    top:-130px;
    width:340px;
    height:340px;
    border:1px solid rgba(17,26,61,.09);
    border-radius:50%;
    box-shadow:0 0 0 55px rgba(255,255,255,.28),0 0 0 110px rgba(255,255,255,.18);
}

.contact-assist__copy,
.contact-assist__preview{position:relative;z-index:1}

.contact-assist__brand{
    display:flex;
    align-items:center;
    gap:14px;
    margin-bottom:1.6rem;
}

.contact-assist__brand span:last-child{display:grid;gap:3px}
.contact-assist__brand small{color:#64748b;font-size:.68rem;font-weight:900;letter-spacing:.15em}
.contact-assist__brand strong{color:#111a3d;font-size:1.05rem}

.contact.contact-assist h2{
    max-width:760px;
    margin:0;
    color:#111a3d;
    font-size:clamp(3.1rem,6.4vw,6.5rem);
    line-height:.88;
    letter-spacing:-.065em;
}

.contact.contact-assist h2 em{color:#d51f38;font-style:normal}

.contact.contact-assist .contact-assist__lead{
    max-width:620px;
    margin:1.6rem 0 0;
    color:#59647a;
    font-size:clamp(1rem,1.4vw,1.16rem);
    line-height:1.7;
}

.contact-assist__actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:2rem}

.contact-assist__button{
    min-height:52px;
    display:inline-flex;
    align-items:center;
    justify-content:center;
    gap:9px;
    padding:.9rem 1.3rem;
    border:1px solid #111a3d;
    border-radius:999px;
    background:#111a3d;
    color:#fff;
    font:inherit;
    font-weight:850;
    text-decoration:none;
    cursor:pointer;
    transition:transform .18s ease,box-shadow .18s ease;
}

.contact-assist__button:hover{transform:translateY(-2px);box-shadow:0 12px 24px rgba(17,26,61,.17)}
.contact-assist__button--light{background:#fff;color:#111a3d;border-color:#d9deea}

.contact-assist__preview{
    border:1px solid rgba(255,255,255,.65);
    border-radius:28px;
    padding:18px;
    background:rgba(255,255,255,.72);
    box-shadow:0 25px 65px rgba(17,26,61,.13);
    -webkit-backdrop-filter:blur(18px);
    backdrop-filter:blur(18px);
    transform:rotate(1.4deg);
}

.contact-assist__preview-head{display:flex;align-items:center;gap:11px;padding:5px 3px 16px}
.contact-assist__preview-head .ktac-assist-mark{width:42px;height:39px;border-radius:13px 13px 13px 4px;box-shadow:none}
.contact-assist__preview-head span:last-child{display:grid;gap:2px}
.contact-assist__preview-head strong{color:#111a3d}
.contact-assist__preview-head small{color:#16a34a;font-weight:800}

.contact-assist__sample{
    display:grid;
    gap:10px;
    min-height:310px;
    padding:20px;
    border-radius:21px;
    background:#111a3d;
}

.contact-assist__bubble{max-width:88%;padding:12px 14px;border-radius:16px;color:#111a3d;font-size:.9rem;line-height:1.45}
.contact-assist__bubble--bot{justify-self:start;border-bottom-left-radius:4px;background:#fff}
.contact-assist__bubble--user{justify-self:end;border-bottom-right-radius:4px;background:#d7ef24;font-weight:800}
.contact-assist__chips{align-self:end;display:flex;flex-wrap:wrap;gap:7px}
.contact-assist__chips span{padding:8px 10px;border:1px solid rgba(255,255,255,.18);border-radius:999px;color:#dbe3f4;font-size:.72rem;font-weight:750}
.contact-assist__tag{margin:13px 5px 2px;color:#64748b;font-size:.72rem;font-weight:800;text-align:center}

.ktac-assist-launcher{
    position:fixed;
    z-index:180;
    right:20px;
    bottom:20px;
    min-height:62px;
    display:flex;
    align-items:center;
    gap:11px;
    padding:8px 16px 8px 8px;
    border:1px solid rgba(255,255,255,.16);
    border-radius:19px;
    background:#111a3d;
    color:#fff;
    font:inherit;
    box-shadow:0 18px 42px rgba(8,12,35,.3);
    cursor:pointer;
}

.ktac-assist-launcher .ktac-assist-mark{width:46px;height:43px;box-shadow:none}
.ktac-assist-launcher>span:last-child{display:grid;gap:2px;text-align:left}
.ktac-assist-launcher strong{font-size:.84rem}
.ktac-assist-launcher small{color:#b8c2d9;font-size:.67rem}

.app-assist-button{display:none}

.ktac-assist-dialog{
    width:min(440px,calc(100% - 28px));
    height:min(680px,calc(100dvh - 40px));
    max-height:680px;
    margin:auto 20px 20px auto;
    padding:0;
    overflow:hidden;
    border:0;
    border-radius:25px;
    background:#f7f8fc;
    color:#111a3d;
    box-shadow:0 28px 80px rgba(8,12,35,.32);
}

.ktac-assist-dialog::backdrop{background:rgba(8,12,35,.5);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}

.ktac-assist-dialog[open]{display:grid;grid-template-rows:auto 1fr auto auto}

.ktac-assist-dialog__header{
    display:flex;
    justify-content:space-between;
    align-items:center;
    gap:12px;
    padding:17px 18px;
    background:#111a3d;
    color:#fff;
}

.ktac-assist-brand{display:flex;align-items:center;gap:11px}
.ktac-assist-brand .ktac-assist-mark{width:43px;height:40px;box-shadow:none}
.ktac-assist-brand>span:last-child{display:grid;gap:2px}
.ktac-assist-brand small{color:#c9d4e8;font-size:.61rem;font-weight:900;letter-spacing:.1em}
.ktac-assist-brand small b{display:inline-block;width:7px;height:7px;margin-right:3px;border-radius:50%;background:#d7ef24}
.ktac-assist-brand strong{font-size:1.02rem}

.ktac-assist-close{width:42px;height:42px;border:1px solid rgba(255,255,255,.16);border-radius:50%;background:rgba(255,255,255,.08);color:#fff;font-size:1.45rem;cursor:pointer}

.ktac-assist-dialog__body{min-height:0;overflow:auto;padding:18px}
.ktac-assist-messages{display:grid;gap:10px}

.ktac-assist-message{
    max-width:88%;
    padding:12px 14px;
    border-radius:16px;
    font-size:.9rem;
    line-height:1.5;
    white-space:pre-line;
}

.ktac-assist-message--bot{justify-self:start;border:1px solid #e1e5ee;border-bottom-left-radius:4px;background:#fff;color:#334155}
.ktac-assist-message--user{justify-self:end;border-bottom-right-radius:4px;background:#d7ef24;color:#111a3d;font-weight:750}
.ktac-assist-message--staff{justify-self:start;border:1px solid #bfd8cd;border-bottom-left-radius:4px;background:#effaf4;color:#173e2c}
.ktac-assist-message--system{justify-self:center;max-width:94%;padding:9px 12px;border:1px dashed #cbd5e1;background:#f1f5f9;color:#64748b;font-size:.74rem;text-align:center}
.ktac-assist-message--typing{color:#64748b;font-style:italic}
.ktac-assist-message__sender{display:block;margin-bottom:5px;color:#14734a;font-size:.59rem;font-weight:950;letter-spacing:.1em}
.ktac-assist-message__action{display:inline-flex;margin-top:10px;padding:8px 11px;border-radius:999px;background:#111a3d;color:#fff;font-size:.75rem;font-weight:850;text-decoration:none}

.ktac-assist-tools{display:grid;gap:8px;margin-top:14px}
.ktac-assist-popular-toggle,
.ktac-assist-human-button{width:100%;min-height:52px;display:flex;align-items:center;border:1px solid #d7ddeb;background:#fff;color:#111a3d;font:inherit;cursor:pointer}
.ktac-assist-popular-toggle{gap:9px;padding:8px 11px;border-radius:15px;text-align:left}
.ktac-assist-popular-toggle>span{width:31px;height:31px;display:grid;place-items:center;border-radius:10px;background:#edf1ff;color:#315de2;font-size:.88rem}
.ktac-assist-popular-toggle strong{font-size:.78rem}
.ktac-assist-popular-toggle small{margin-left:auto;color:#7b879b;font-size:.64rem;font-weight:750}
.ktac-assist-popular-toggle i{font-style:normal;transition:transform .18s ease}
.ktac-assist-popular-toggle.is-open i{transform:rotate(180deg)}
.ktac-assist-quick{display:flex;flex-wrap:wrap;gap:7px;padding:3px 2px 5px}
.ktac-assist-quick[hidden]{display:none}
.ktac-assist-quick button{padding:8px 10px;border:1px solid #d7ddeb;border-radius:999px;background:#fff;color:#25324d;font:inherit;font-size:.73rem;font-weight:750;cursor:pointer}
.ktac-assist-quick button:hover{border-color:#5b77ff;background:#eef1ff}
.ktac-assist-loading{color:#64748b;font-size:.75rem}
.ktac-assist-human-button{gap:10px;padding:8px 10px;border-color:#c8ded4;border-radius:15px;background:#effaf4;text-align:left}
.ktac-assist-human-button[hidden]{display:none}
.ktac-assist-human-button>span:nth-child(2){min-width:0;display:grid;gap:2px}
.ktac-assist-human-button strong{font-size:.78rem}
.ktac-assist-human-button small{color:#527064;font-size:.63rem;font-weight:700}
.ktac-assist-human-button>b{margin-left:auto;color:#168052;font-size:1rem}
.ktac-assist-human-button__icon{position:relative;width:34px;height:34px;flex:0 0 auto;display:grid;place-items:center;border-radius:11px;background:#168052}
.ktac-assist-human-button__icon::before{content:"";width:15px;height:12px;border:2px solid #fff;border-radius:6px 6px 6px 2px}
.ktac-assist-human-button__icon::after{content:"";position:absolute;right:1px;top:1px;width:8px;height:8px;border:2px solid #effaf4;border-radius:50%;background:#d7ef24}
.ktac-assist-human-button.is-active{border-color:#84c7a8;background:#ddf6e9}
.ktac-assist-dialog--human .ktac-assist-popular-toggle,
.ktac-assist-dialog--human .ktac-assist-quick{display:none}

.ktac-assist-form{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px 14px 8px;border-top:1px solid #e1e5ee;background:#fff}
.ktac-assist-form input{min-width:0;border:1px solid #ccd4e3;border-radius:13px;padding:12px;font:inherit;color:#111a3d;outline:none}
.ktac-assist-form input:focus{border-color:#5b77ff;box-shadow:0 0 0 3px rgba(91,119,255,.12)}
.ktac-assist-form button{border:0;border-radius:13px;padding:0 14px;background:#111a3d;color:#fff;font:inherit;font-size:.78rem;font-weight:850;cursor:pointer}
.ktac-assist-form button:disabled{opacity:.55;cursor:wait}
.ktac-assist-form button span{color:#d7ef24}
.ktac-assist-privacy{margin:0;padding:3px 14px 11px;background:#fff;color:#8791a5;font-size:.63rem;text-align:center}

@media(max-width:640px){
    .contact.contact-assist{grid-template-columns:1fr;padding:4.6rem 1.1rem 8rem;gap:2.4rem}
    .contact.contact-assist::before{right:-190px;top:-190px}
    .contact.contact-assist h2{font-size:clamp(3.2rem,15vw,4.8rem)}
    .contact-assist__actions{display:grid}
    .contact-assist__button{width:100%}
    .contact-assist__preview{padding:12px;border-radius:22px;transform:none}
    .contact-assist__sample{min-height:280px;padding:15px}
    .ktac-assist-launcher{display:none}
    .app-shortcuts .app-assist-button{
        position:relative;
        min-width:0;
        min-height:54px;
        margin:0;
        padding:5px 3px 4px;
        display:flex;
        flex-direction:column;
        align-items:center;
        justify-content:center;
        gap:3px;
        appearance:none;
        border:1px solid rgba(255,255,255,.72);
        border-radius:.9rem;
        background:#d7ef24;
        color:#111a3d;
        font:inherit;
        box-shadow:0 9px 22px rgba(0,0,0,.34),0 0 0 3px rgba(215,239,36,.12);
        transform:translateY(-7px);
        cursor:pointer;
        -webkit-tap-highlight-color:transparent;
    }
    .app-shortcuts .app-assist-button:active{transform:translateY(-5px) scale(.96)}
    .app-shortcuts .app-assist-button:focus-visible{outline:3px solid #fff;outline-offset:2px}
    .app-shortcuts .app-assist-button small{color:#111a3d;font-size:.56rem;font-weight:900;letter-spacing:-.01em}
    .ktac-assist-menu-icon{
        position:relative;
        width:33px;
        height:27px;
        display:flex;
        align-items:center;
        justify-content:center;
        gap:5px;
        border-radius:10px 10px 10px 4px;
        background:#111a3d;
        box-shadow:0 5px 10px rgba(17,26,61,.25);
    }
    .ktac-assist-menu-icon::before{
        content:"";
        position:absolute;
        top:-4px;
        right:-4px;
        width:9px;
        height:9px;
        border:2px solid #d7ef24;
        border-radius:50%;
        background:#d51f38;
    }
    .ktac-assist-menu-icon::after{
        content:"";
        position:absolute;
        left:3px;
        bottom:-5px;
        border-width:6px 6px 0 0;
        border-style:solid;
        border-color:#111a3d transparent transparent transparent;
    }
    .ktac-assist-menu-icon i{width:5px;height:5px;border-radius:50%;background:#d7ef24}
    .ktac-assist-dialog{
        position:fixed;
        inset:auto 10px calc(88px + env(safe-area-inset-bottom)) auto;
        width:min(380px,calc(100% - 20px));
        height:min(66dvh,610px);
        max-height:calc(100dvh - 122px - env(safe-area-inset-bottom));
        margin:0;
        border:1px solid rgba(255,255,255,.72);
        border-radius:24px;
        box-shadow:0 24px 65px rgba(8,12,35,.38);
    }
    .ktac-assist-dialog__body{padding:15px}
}

/* Navigasi bawah mudah alih: satu CTA utama di tengah */
@media(max-width:640px){
    .app-shortcuts{
        min-height:72px;
        padding:7px 6px 6px;
        align-items:stretch;
    }

    .app-shortcuts > a,
    .app-shortcuts > button{
        position:relative;
        min-width:0;
        min-height:56px;
        margin:0;
        padding:7px 3px 5px;
        display:flex;
        flex-direction:column;
        align-items:center;
        justify-content:center;
        gap:4px;
        appearance:none;
        border:0;
        border-radius:13px;
        background:transparent;
        color:rgba(255,255,255,.62);
        font:inherit;
        text-decoration:none;
        cursor:pointer;
        -webkit-tap-highlight-color:transparent;
    }

    .app-shortcuts > a > span,
    .app-shortcuts > button > span{
        margin:0;
        font-size:1.05rem;
        line-height:1;
    }

    .app-shortcuts > a > small,
    .app-shortcuts > button > small,
    .app-shortcuts .app-assist-button small{
        color:inherit;
        font-size:.57rem;
        font-weight:800;
        line-height:1;
        letter-spacing:0;
    }

    .app-shortcuts > a.active,
    .app-shortcuts > button[aria-expanded="true"]{
        background:rgba(214,223,39,.12);
        color:#d6df27;
    }

    .app-shortcuts .shortcut-apply{
        overflow:visible;
        color:#fff;
    }

    .app-shortcuts .shortcut-apply > span{
        width:48px;
        height:48px;
        margin-top:-30px;
        display:grid;
        place-items:center;
        border:4px solid #111a3d;
        border-radius:50%;
        background:#d6df27;
        color:#111a3d;
        font-size:1.65rem;
        font-weight:500;
        box-shadow:0 8px 20px rgba(0,0,0,.34);
    }

    .app-shortcuts .shortcut-apply small{
        color:#fff;
    }

    .app-shortcuts .app-assist-button{
        min-height:56px;
        margin:0;
        padding:7px 3px 5px;
        gap:4px;
        border:0;
        border-radius:13px;
        background:transparent;
        color:rgba(255,255,255,.62);
        box-shadow:none;
        transform:none;
    }

    .app-shortcuts .app-assist-button:active{
        transform:scale(.96);
    }

    .ktac-assist-menu-icon{
        width:27px;
        height:22px;
        gap:4px;
        border-radius:8px 8px 8px 3px;
        background:rgba(255,255,255,.15);
        box-shadow:none;
    }

    .ktac-assist-menu-icon::before{
        top:-3px;
        right:-3px;
        width:7px;
        height:7px;
        border-color:#111a3d;
    }

    .ktac-assist-menu-icon::after{
        bottom:-4px;
        border-width:5px 5px 0 0;
        border-color:rgba(255,255,255,.15) transparent transparent transparent;
    }

    .ktac-assist-menu-icon i{
        width:4px;
        height:4px;
        background:#d6df27;
    }
}

@media(prefers-reduced-motion:reduce){.contact-assist__button{transition:none}}